Answers to the most common questions from property managers, car park operators, office buildings and corporate fleets about Parkl's solutions.
Parkl installs its own purpose-built device in the car park, so users open the gate with a single tap, from their phone. At locations that support Instant parking, the barrier opens automatically based on number plate recognition.
You can see in the Parkl admin interface who is parking with you and the licence plate of their car.
Daily, 24-hour, 7-day, weekly, 30-day, monthly and 365-day passes, as well as period-based (for example night) and weekend passes.
Drivers reach Parkl customer service through the app and on +36 1 8 555 777, but for issues opening the barrier they also turn to the operator.
Employees book a space, start parking and charging through their corporate profile in the Parkl app. There's no need for a new account: they join the company with their existing Parkl account using an eight-digit code or invitation sent by email.
Open-ended spaces, which an employee can start parking in immediately, and bookable spaces, which must be reserved in advance with an arrival and departure time.
Yes, Office passes appear in the employee's app, under the Transactions / Passes tab, and they can start parking directly from there.
Yes, they can start charging in the app by selecting the location, vehicle and connector.
Guest parking can be managed with our Parkl Office solution. The company administrator records a guest booking in the admin interface for one of the free booked spaces, entering the visit time and the guest's licence plate. The guest doesn't need to download the app; the system can send a notification email with the booking details. On site, the system identifies the guest's car with a number plate recognition camera and automatically opens the barrier, so the guest doesn't need to take a ticket or wait at reception. Invitations and guest traffic can be reviewed afterwards in the Parkl admin interface, keeping guest parking transparent and auditable.
Permissions are managed by the administrator(s) designated by the company in the Parkl company admin interface. The admin can invite new employees, grant or revoke parking and charging permissions, and manage dedicated parking spaces. Permissions can be changed at any time, with changes taking effect immediately, so for example access for a departing colleague can be closed off quickly.
Fleet drivers handle on-street and off-street parking, EV charging and highway vignette purchases in one app. The cost is always charged to the company fleet, and the driver cannot choose to use their own bank card instead.
Yes. Each service is active depending on the driver's permissions; for example, corporate roaming charging requires a separate permission and Parkl Fleet user rights.
Drivers receive an invitation and an eight-digit code by email. They can join with their existing Parkl account, and private and corporate use stay within one account, on separate dashboards. A company can require a corporate email address, but Parkl doesn't require it.
Yes, with roaming charging, also at E.ON, IONITY, Lidl, Mobiliti, MOL, OMV and Shell charging points. A roaming subscription is also available for businesses, with which the convenience fee for roaming charging is waived.
With Parkl Fleet, the parking and charging of the whole fleet can be managed under a single corporate account. Billing can work in two ways: with monthly billing in arrears, where we issue a single summary invoice for the parking and charging items incurred during the month, or with immediate card payment. Corporate and private trips are kept separate within one account, so the company only pays for business use. Itemised data and statistics are available at any time in the Parkl admin interface, which makes internal bookkeeping and auditing easier. Invoices are payable within 15 days.
The Fleet Pro package includes limit management, which lets you set a spending cap per employee, either in total or per service, up to which the employee can use the corporate service.
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